Organizational Development refers to strategies and initiatives that align, promote and encourage the improvement of a company so it can meet its mission, fully realize its potential and maximize its ability to make positive and lasting contributions to its constituencies.  The consulting process places equal focus on the professional development of the individual employee.

Dr. Lucky’s consulting services focus on her clients' most critical issues and opportunities: strategy, organization, operations, therapeutic transformation, acquisitions and sustainability across various realms. Whether utilizing her practical life expertise or academically acquired knowledge, she brings a deep, functional mastery of both experiential and transcendental approaches to solution-focused resolutions. While known for her holistic perspective: she captures values across boundaries and between the silos of any organization, familial dynamic system, and interpersonal relationship to invoke healing, change and productivity thus leading to all parties to living their most productive “Best Lives!” She has proven track record from optimizing the sum of the parts, not just the individual pieces.

Janis E. Lucky, LLC (a division of Askdrlucky) provides detailed comprehensive organizational reports complete with suggestive action plans to increase productivity.

What is included in consulting services?

Benefits of consulting service.

Expectations of consulting services.

Hiring an organizational consultant.

1. Consulting Services

Serving as an outside consultant, Dr. Lucky has extensive experience working within the mission and cultural parameters of private and non-profits human service agencies.  Through a detailed self-study of an organization, Dr. Lucky gains insight to the nature of an organization’s culture in order to provide customized solutions that will assist an organization in achieving the highest performance.  Services provided cover a wide range of issues including the following challenges typically faced by managers:

2. Benefits of Consulting

Change Management

  • Define, plan and execute strategic organizational change, from both people and systems perspectives.

  • Manage organizational transformations including restructuring, hiring, layoffs, consolidations and acquisitions.

Performance Management

  • Teach performance management strategies and processes, focusing on ways to handle performance challenges, setting clear expectations, and creating development plans.

  • Provide performance-based training and/or coaching to maximize contributions to the department.

  • Perform "gap analyses" by identifying current skills/abilities and future needs.

  • Develop strategies to close performance gaps.

Leadership Development

  • Professionally develop individuals to improve their abilities to lead and manage.

  • Instill the value of innovative leadership within the department.

  • Teach conflict resolution skills to help leaders resolve and mediate conflict, as well as help leaders recognize the potential for conflict before it arises.

Climate/Culture/Interpersonal Relationships

  • Improve communication channels within the department for productive cooperation/teamwork and to build trust and respect.

  • Identify core values and establish interaction ground rules.

  • Counsel individuals regarding work place behaviors.

  • Lend a "third party perspective" to delineate difficult problems.

  • Assess personal work styles and provide coaching on how to integrate all styles for a positive and productive work environment.

  • Develop methods for employee recognition to enhance feelings of self-worth and importance.

Organizational Structure/Work Processes/Job Design

  • Assess and refine the processes and methods of critical operations.

  • Analyze staffing needs and restructure positions, focusing on effective job matches and utilizing positions consistent with their classification and grade level, thereby leveraging human resources in the most cost-effective and efficient manner.

  • Examine, target, and redesign organizational processes to become more responsive and efficient.

3. Client Benefits

  • Dr. Lucky’s assessment provides clear and objective view of the current state of leadership, structure, processes, people and climate issues, often uncovering situations that inhibit complete success.

  • Dr. Lucky’s assessments reveal the perceptions of "what is."  This understanding, along with partnered discussion about future needs and opportunities, creates a sound base for meaningful strategic planning, visioning and/or mission definition.

  • Dr. Lucky’s team exercises re-affirms the ideology that people are the most important resource.  A talented and dedicated workforce is essential to reaching full potential.  By developing employees' skills and knowledge, companies realize gains in productivity and efficiency.  Improved employee competencies, coupled with a collaborative environment and strong leadership, produce desired goals.

  • Complementing the importance of people is a necessity for efficient organizational structures and processes and well-designed jobs.  Dr. Lucky’s assessments identify areas for improvement, while ensuring connectivity to customer needs, objectives and mission.

4. What to Expect

Every consulting intervention is unique.  Plans are carefully designed to meet the need of the organization. 

The Consulting Process:

  1. Assessment of Issues - in confidential interviews with the consultants, staff have the opportunity to share their feelings and views about such areas as interpersonal relationships, effectiveness of communication, effectiveness of processes, skills and style of leadership, quality of physical environment, quality of tools and equipment, etc.  Each interview takes approximately 1 to 1 ½ hours.  All participants are asked the same questions.  Advanced preparation for these interviews is not needed and participants do not need to bring anything to the interview (except for their candid thoughts).

  2. Review and summary of findings - the consultants review interview forms together. Consistent themes and trends in the comments of interview participants are noted.

  3. Writing of report of findings and recommendations - based on interview comments, a report of findings and recommendations is written.

  4. Report to administrative group - the group or individual who originally requested Dr. Lucky’s activity meets with the consultants to hear findings and recommendations.  A written report is provided to this group or individual.

  5. Report to entire group - the consultants meet with everyone in a group setting who participated in interviews.  Findings and recommendations are shared.

  6. Action planning - the consultants meet with the administrative group (and others if appropriate) to plan steps to address issues found during the assessment phase. 

  7. Conduct interventions to address issues. These activities may include:  staff retreats to establish or refocus mission, behavioral style assessments, conflict mediation training, skill building in a variety of areas, identification of core values and establishment of interactive ground rules, and individualized management coaching.  These activities are generally conducted over an extended period of time, with order based on priority of need.

Contact Us

If you are interested in discussing how Dr. Lucky can assist your organization